Jason Brinker, CEO Technologies “We originally got in touch with FocusPlanIT to on board our company in utilizing ConnectWise “A to Z.” We quickly realized FocusPlanIT could help us with ALL facets of ConnectWise. With conversations about how we want to do business, and not how they think we should do business, FocusPlanIT tailored ConnectWise to work in our […] Read More…
Luis Rivera, Nocturnal Technologies “We were having an excruciatingly painful time trying to implement ConnectWise. We spent countless hours trying to figure things out with nothing to show for it. FocusPlanIT came to the rescue and solved our problem 100%. I can’t stress that enough. In the beginning we were completely lost. We had chosen the ConnectWise Virtual Training, […] Read More…
Reuben Kamp, Dark Horse Tech “FocusPlanIT helped us with our Sell templates, and they solved the problems we were having. Results were a huge leap forward in the look and feel of our quotes. What we liked best was the one-on-one time spent designing the quote. In fact, I can not stress enough how much the hand holding by Calvin […] Read More…
Todd Gates, HCS Technical Services “We bought into ConnectWise Manage where every feature required a granular and complex setup. FocusPlanIT expedited our implementation tremendously and taught us how to manipulate it to our liking. What would have taken 3 to 5 years took one. FocusPlanIT solved many problems and provided us with the foundation to support ourselves in this adventure […] Read More…
John D. Griffin, Griffin Technology Group “Griffin Technology Group implemented ConnectWise Manage in 2016 and were fortunate enough to get to work with Bill Black as our integrator. Moving beyond, it was challenging for us to gain and maintain the expertise to properly manage and maintain our CWM system, so we found Bill again at FocusPlanIT and were excited to commit […] Read More…
Frank Saulsbery, CEO, Network Solutions Unlimited “We connected with FocusPlanIT because we found the time our team was spending on ConnectWise changes and issues was costing our company more than hiring Bill and his team In addition, our management issues, and overall management costs have gone down. Most notable is the purchase order process, equipment ordering and tracking have been streamlined. […] Read More…
John Douglass, President, Pileus Technologies “We met Bill at an event and began a conversation about how we were (or weren’t) correctly using our ConnectWise Manage setup. This led us to sign up for FocusPlanIT’s service. Bill’s team went through ours etup with us — tweaked it — and enlightened our thought process moving forward. FocusPlanIt solved our problem by […] Read More…
James Wright, Executive IT “Working with FocusPlanIT has been a transformative experience. We had been ConnectWise Manage users for over 3 years but largely self-taught through trial and error, and one-off videos through University. We needed help, and also needed to seek out a consultant for Automate. FocusPlanIT was one of the first referrals that came up — and […] Read More…