“We connected with FocusPlanIT because we found the time our team was spending on ConnectWise changes and issues was costing our company more than hiring Bill and his team

In addition, our management issues, and overall management costs have gone down. Most notable is the purchase order process, equipment ordering and tracking have been streamlined.

What we liked best about FocusPlanIT was that the response times are low, the staff is knowledgeable and they were able to provide the guidance we needed to utilize more of the ConnectWise software and processes. This has led to increased satisfaction with the management tool with our team members.

In a nutshell, Bill and his team are a gem for our operation.”