FocusPlanit

End Of Year Message

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To Our Clients and Partnerships (both new and old),

As the end of the year draws near, we want to thank all of you for an amazing year. The success of FocusPlanit is based on the relationships we have built over the years, and we really wouldn’t be where we are without you. Over this past year, we have added staff, partnerships, and new clients. We are grateful for the opportunity to work with, you and for you. Our passion for helping our clients use business systems to the fullest remains strong.

This year has been filled with a multitude of both challenges and victories. Every year is different but this one has been filled with more change than normal. The business world is evolving quickly, and consulting is changing along with it. It has been reassuring to see how our colleagues have risen to meet every roadblock, while always looking out for all our Clients.

No matter the economic climate, we have persevered as a team and come out stronger. Often, we find our greatest successes in the most surprising places. We are sure it has been the same for you.

As the end of the year approaches, we are so excited for what 2023 has in store for us – enthusiasm and anticipation are building around new opportunities nationwide. Stay tuned for more details in the new year.

Working together this past year has been a pleasure and we’re proud to have you all with us. Best wishes and happiness to you and your families over the holiday season. We look forward to a successful 2023 working together!

From the entire team at FocusPlanit.

FocusPlanit serves the entire United States and is the industry’s premier team of highly qualified ConnectWise, QuickBooks, Wise-Sync, GoZynta, CharTec, ConnectBooster experts who have dedicated years of their professional life implementing and optimizing these solutions. Contact us today to schedule a complimentary consultation.

difficult coworkers

Tips for Dealing with Difficult Coworkers

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The holidays are here, and they can bring out the best and worst in people. You can’t change difficult people, but you can change the way you work with them. No matter where you work, there always seems to be at least one coworker who is difficult to deal with. Sometimes, that coworker even turns into a bully, and that can affect your job performance and self-esteem when all you want to do is get along and get the job done. If you let it go, you can end up losing your temper, and that could adversely affect you both personally and professionally. However, there are some ways you can get along or defuse the situation to make life easier on the job.

Difficult Coworkers

All work situations have difficult coworkers from healthcare jobs to sales jobs. It may be the office gossip, the one who never seems to be able to get the job done without help, or the serial dodger, who never seems to take responsibility and blames everyone else for his or her shortcomings. Then there is the nasty coworker, who never has anything nice to say about you, no matter what. Your first step in dealing with difficult coworkers is to identify who they are to ensure you aren’t blaming the wrong person.

1.Discuss the Problem

With a workplace bully or backstabber, it may be necessary to confront the person instead of letting the behavior continue. Having a calm discussion about the problem may have a surprising response. Some people do not realize the adverse impact their statements and actions have on others and be genuinely surprised and taken aback. Try to talk reasonably and hold your temper, but let the person know that your intention is to seek resolution.

2. Have an Exit Strategy

Having an excuse to get away from a difficult coworker can help. Whether inventing a phone call you have to make, work you have to do right away or another excuse, spend as little time with the toxic coworker as possible. When people realize they aren’t being listened to, they start to accept they may be the problem.

3. Keep Your Co-Worker’s Problem Private

You don’t want your character questioned, so maintain your cool when faced with a problem co-worker. Complaining to others in the office might get you branded as a problem yourself, so keep any complaining down to those in your family or a close friend outside the office. Going public with grievances is always a bad idea.

4. Be Bigger Than Your Co-Worker

You know the old adage, “You can attract more flies with honey than with vinegar.” This applies to coworkers too. It doesn’t mean you have to come in every day with a new joke or be the person who organizes birthday parties. However, just being pleasant, smiling and polite can improve another person’s attitude toward you.

5. Collectively Find a Solution To A Problem

Whether it’s a problem with a vendor or a frustration with a business tool offering to work collectively on finding a solution not only builds the team dynamic but can save the company money. It’s a win-win.

FocusPlanit serves the entire United States and is the industry’s premier team of highly qualified ConnectWise, QuickBooks, Wise-Sync, GoZynta, CharTec, ConnectBooster experts who have dedicated years of their professional life implementing and optimizing these solutions. Contact us today to schedule a complimentary consultation.

FocusPlanit Team

The FocusPlanit Team

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FocusPlanit is a concentrated team of professional, seasoned experts focused on helping you create and maintain a successful business. We are on a mission to help business owners build highly functioning and sustainable operations leveraging existing systems.

With a “heart of service,” the team brings an unparalleled level of dedication that powers the desire to make effective changes to help business owners streamline their ConnectWise implementations and grow the business.

Meet Our Team Members

    Bill Black – CEO, GMF

 Bill has owned seven businesses, the most recent one (before FocusPlanit) being a successful MSP. He grew the MSP organically and sold the business in 2012. After selling the MSP, he started helping other MSPs with operations, sales process, and a lot of business therapy! FocusPlanit has helped hundreds of companies of all types and sizes with their ConnectWise implementation and consulting. Bill continues to work with companies like yours to achieve goals and get the work done. He enjoys a good cigar and spending time with family and friends.

   Amy Cantine – Director of Finance, Manage Consultant

 Amy has 20+ years of accounting experience with ten of those being a controller at a Fortune 500 company. Amy understands the importance of accurate financial information and will help you understand results in order to forecast for the future of your business. She has worked with large and small companies and excels at understanding the complexities of accounting and the integration with ConnectWise Manage. Amy also manages the accounting for her husband’s successful MSP and enjoys relaxing on the beach.

    Amy Cinnamon – Director of Marketing

 Amy has over 20 years of combined experience in marketing and branding. She brings a track record of accomplishment both academically and as a leader. She is responsible for developing and executing the overall marketing and communications strategies for the company. From our website to our social media posts, she takes our brand very serious and is committed to ensuring that every client has an engaging and pleasant experience.

Originally from Cincinnati, Ohio she earned her undergraduate degree from the University of Cincinnati and her Master of Business Administration degree from Thomas More College. Amy is a proud mom of four boys and 2 dogs. In her spare time, she enjoys traveling, the outdoors, live music and fine tuning her decorating skills.

    Becky Cozzone – Manage Consultant

Becky joined the industry in 2011 working with CharTec and ARRC. She spent 7 years training MSPs all over the world, helping define and establish accounting processes as well as running the day-to-day accounting operations of an MSP. She then decided to transition from Director of Finance to ConnectWise Consulting. Becky has helped hundreds of MSPs of all sizes from implementation and new instance build to assessment and renovation of ConnectWise Manage instances that have been in operation for 10 years in need of clean-up. When not in the office, Becky is most likely traveling, preferably hiking or climbing a mountain somewhere.

    Amanda Fox – Business Manager

Amanda comes to FocusPlanit with extensive customer service and business management experience. Upon graduating from Indiana University, she worked for several years in HR and as an Operations Executive for large retail companies. Most recently, her focus has been on the finance industry. Amanda joined FocusPlanit to apply her passion for taking care of clients and building strong relationships. In her free time, she enjoys spending time with her son, family, friends, and animals. Amanda loves everything outdoors, including boating, hiking, biking, and gardening.

    Calvin Johnson – Director of Sales

 Calvin served as the ConnectWise Sell Administrator for the ConnectWise Sales team starting in 2014, when he supported a Sales Department of over one hundred members. In 2016 he transitioned into services and education and began working with the ConnectWise education department to build much of the ConnectWise University Sell documentation you see today. During that time, he initiated ConnectWise Sell implementations and set up hundreds of ConnectWise Sell partners remote and onsite. He built out the peer training program used by ConnectWise Sell consulting today and also took on the first Sell Virtual Admin partner while at ConnectWise. He taught breakouts, labs, and boot camps on ConnectWise Sell and Manage Procurement at over a dozen events through the years. After leaving ConnectWise in 2019 Calvin joined FocusPlanit to continue his passion for helping partners build more efficient processes that will help their business scale better and improve their lives as they get more and more out of ConnectWise Sell.

    Marissa Fleckenstein – Manage Consultant

 Marissa has 14+ years of customer service experience. She started her IT background in 2016 when joining the ConnectWise Manage Onboarding team. She worked closely with hundreds of new partners globally and built strong relationships, all while prepping each partner for their Implementation. In 2017 she transitioned her focus to the support team. She gained extensive knowledge of all ConnectWise products but mainly focused on Manage. Working on the support team gave her the ability to be challenged along with learning the processes behind the magic of Manage. After working more than 10,000 service tickets, Marissa wanted to take her knowledge and passion of working with partners and focus on the business side. After leaving Connectwise, Marissa joined FocusPlanIT to further increase business clients’ knowledge of ConnectWise and partners with clients to help them advance in their industry. When she isn’t working, you can find her at the dog park with her 4 dogs and enjoying the beautiful weather of Tampa, Florida.

   Michelle Waddell – Director of Human Resources

Michelle Waddell is a seasoned, results-driven business leader and human resource professional. With over 25 years of experience, she leads the initiatives of attracting, engaging, developing, and retaining great talent for FocusPlanit. She also partners with growing MSPs to provide guidance and support in their talent acquisition, performance management, employee retention, employee cohesiveness, team engagement, and strategic planning.

Michelle’s areas of focus include executive leadership development, talent planning and acquisition, performance management, and team communications. Michelle has spent her career in Human Resources and has professional certifications in Behaviors, TriHD, Motivators, and Emotional Intelligence, and holds a B.A. in Psychology from Indiana University. In her spare time, she enjoys nutrition consulting and spending time with her family and friends.

FocusPlanit serves the entire United States and is the industry’s premier team of highly qualified ConnectWise, QuickBooks, Wise-Sync, GoZynta, CharTec, ConnectBooster experts who have dedicated years of their professional life implementing and optimizing these solutions. Contact us today to schedule a complimentary consultation.

FocusPlanit In The News

FocusPlanit In The News

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We recently partnered with technology law firm Scott & Scott, LLP to help them maximize their contract management solution with ConnectWise Sell. As a result, our very own Calvin Johnson, Director of Sales was interviewed and a subsequent press release issued by Legal IT Professionals was issued. For your convenience we’ve included the press release in this blog, or you may find it online here.

The Press Release

Scott & Scott, LLP Launches Contracts-as-a-Service Solution for Managed Services Providers Using ConnectWise Sell

May 19, 2022

Technology law firm Scott & Scott, LLP has built an integration between its contract management solution and ConnectWise Sell, which is automated quote and proposal software for the IT services industry.

Scott & Scott, LLP offers a cloud- based contracts-as-a-service solution for managed service providers, allowing MSPs to deploy customized versions of its master legal templates for online review and acceptance by end users. Using the Order Porter and quote templates within ConnectWise Sell, MSPs can collect e-signatures, enter into click-wrap agreements, and obtain browser wrap consent from clients for the online terms and conditions provided by the firm.

“The industry is moving to digital contracting and we are helping our clients implement scalable solutions to manage risk,” said Robert Scott, Scott & Scott managing partner.

Industry-leading ConnectWise and MSP consulting firm FocusPlanit is working with Scott & Scott to get the legal agreements the firm has created for its MSP clients integrated with ConnectWise Sell’s quoting software.

The collaboration should result in MSPs being better protected in a time where technology is changing so fast that MSPs are at high cybersecurity and ransomware risks.

“Scott & Scott is providing the contract management solution and we are effectively helping clients implement it using Sell,” according to Calvin Johnson, director of sales and marketing at FocusPlanit. “Since the MSPs we work with on a daily basis aren’t attorneys and are just trying to take care of their businesses, they need the legal aspect to be out of sight and out of mind. We want to provide any help we can to do that.”

Scott & Scott’s solution allows MSPs to bind their customers to services agreements the firm writes using the quote acceptance and electronic signature capabilities of Sell. By integrating directly with the quote, the solution collapses the sales and contracting process into one easy online transaction. The firm was referred by a client to Johnson, one of the early employees at ConnectWise and someone with vast experience in implementing ConnectWise Sell for MSPs.

“Most MSPs lack the internal resources necessary to program Sell to integrate with hosted online terms and conditions,” Johnson said. Saying that he found Scott to be unique in how he explained why legal agreements for MSPs should be structured in a certain way, Johnson said that Scott is “far more technical than any other attorney I have talked with in the MSP space.”

“That matters,” Johnson added, noting that while most lawyers have an idea about the cloud and MSPs’ services, “Rob has a great understanding of the structure of it all.” Johnson also said that being comfortable sending FocusPlanit clients to Scott & Scott because of the collaboration is a big deal.

“We are very picky as to who we send our partners to because if they go out of business or get in trouble, we lose them,” Johnson said. “So, it’s significant to find legal resources that we can send them to. Scott & Scott provides that.”

Further, the firm is being innovative in how it is helping its IT clients, Johnson said. “Scott & Scott is looking to take things a step further and say, ‘Not only will we supply the legal terms and keep them up to date, but we will help you implement them and get them into the quote and proposal.’ It’s a new approach compared to the firm’s peers,” Johnson said. “Nobody else has taken the next step.” It’s a crucial step, however, because it is key to have a legal document that is laid out in a way that a judge will enforce, Johnson said. “If you don’t have that, it doesn’t really matter,” Johnson said. “That’s the part Scott & Scott is trying to fix.”

Johnson said that a person may buy a cable offline and be given the box with the cable, but that doesn’t mean they will know how to install it. He said that if installing the cable is analogous to putting together an effective, potent legal agreement for MSPs, Scott & Scott is, for the first time in history, installing the cable and helping the cable buyer understand how it works. “Many customers want to use ConnectWise Sell but are bogged down in the implementation process. Not only are we showing them how to leverage the tool, we are offering standard templates for quotes and proposals,” Scott said. “Working with FocusPlanit, we now have a standard set of integrations that can easily be applied to any Sell user’s deployment. Thus, we are able to go live with ConnectWise much faster and cheaper than we would have had we not engaged with FocusPlanit.”

Johnson also complimented Scott’s dedication to FocusPlanit clients, pointing out that Scott helped one over the phone at 7 a.m. on a Saturday. “We know we can pass them off to Scott & Scott and they’re taken care of,” Johnson said. “If I can help the firm, that’s awesome, but Scott & Scott is certainly helping us. It’s not just about the need to prove to a judge that a client agreed to X, Y and Z terms. If MSP companies aren’t covered properly and their legal terms aren’t up to date, you could lose your entire business in the blink of an eye.”

Need An MSP? FocusPlanit is Here For You

Are you looking to make your IT services and business operations more efficient, so you have more resources to put toward your core business? Then it’s time to call us. FocusPlanit is a concentrated team of professional, seasoned experts focused on helping you create and maintain a successful business. We are on a mission to help business owners build highly functioning and sustainable operations leveraging existing systems.

FocusPlanit serves the entire United States and is the industry’s premier team of highly qualified ConnectWise, QuickBooks, Wise-Sync, GoZynta, CharTec, ConnectBooster experts who have dedicated years of their professional life implementing and optimizing these solutions. Contact us today to schedule a complimentary consultation.

Benefits of A Managed Services Provider

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Have you considered outsourcing your company’s IT support needs to an MSP (Managed Services Provider) but found yourself wondering how an MSP can keep your company on track?

A trusted MSP partner can make your IT operations more efficient, reliable and scalable . This blog will review what services MSPs provide, the benefits of partnering with an MSP and how their help could take your business to the next level.

Services Offered By An MSP

MSP stands for Managed Services Provider. An MSP works with your business to support your IT needs, from ensuring your systems run smoothly and help integrate software to maximize their use into your daily processes, allowing you to focus on your core business.

By partnering with working with a dedicated team of consultants, you can identify and streamline the gaps within your current processes. freeing up your time (and your budget) for other high-priority areas of your business.

A Managed Services Provider can impact:

Sales Processes

Leverage your sales software systems like ConnectWise and ConnectWise Sell to expedite your sales process from gathering and organizing leads to procuring the products. Working with a consulting team you can expect to create accurate and efficient quotes, reduce sales mistakes, and improve procurement processes.

Operations

Leverage your software systems to develop a sustainable strategy for operations. Working with a consulting team you can expect help creating and executing a strategy that will streamline and expedite your help desk, projects, and overall management.

Finance

Improve financial reporting, processes and accuracy, ensuring your bottom line is reliable and protected. Working with an MSP consulting team you can expect help managing agreements and invoices as well as integrating multiple systems like ConnectWise and QuickBooks.

Benefits Of A Managed Services Provider 

MSPs can also enhance your business operations in many other ways. An MSP can help businesses strategically use their systems to meet their business goals by:

  1. Controlling Costs
  2. Decreasing Downtime
  3. Provide Enhanced Security
  4. Reduce Risk
  5. Offer Compliance Expertise
  6. Support Remote Workers
  7. Guide Strategic Growth
  8. Provide Peace of Mind

 Need A Managed Services Provider? 

Are you looking to make your IT services and business operations more efficient, so you have more resources to put toward your core business? Then it’s time to call us. FocusPlanit is a concentrated team of professional, seasoned experts focused on helping you create and maintain a successful business. We are on a mission to help business owners build highly functioning and sustainable operations leveraging existing systems.

FocusPlanit serves the entire United States and is the industry’s premier team of highly qualified ConnectWise, QuickBooks, Wise-Sync, GoZynta, CharTec, ConnectBooster experts who have dedicated years of their professional life implementing and optimizing these solutions. Contact us today to schedule a complimentary consultation.

Teamwork and integration concept

Reasons To Hire A ConnectWise Consulting Partner

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Stop allowing your ConnectWise programs to control you and start focusing your efforts on building a better workflow by utilizing a ConnectWise consulting partner. Simple goals can seem overwhelming when you don’t know where to start. A consulting partner can help turn those goals into measurable solutions.

Here are the top five reasons to hire a ConnectWise Consulting Partner:

  1. There is never enough time to train users and run your business. Even with an in-house power user, day-to-day business functions take precedent and keep you from empowering your staff to utilize ConnectWise programs to their fullest extent.
  2. You don’t know what you don’t know. Have you ever found yourself wondering if there are functions of your programs available, but you just don’t know where to find them or how to use them? A consultant can help your existing programs become work horses for your workflow.
  3. Too many tools, not enough integration. Leverage your sales software systems like ConnectWise and ConnectWise Sell to expedite your sales process from gathering and organizing leads to procuring the products and develop a sustainable strategy for operations. A consultant can help manage agreements and invoices as well as integrating systems like ConnectWise and QuickBooks.
  4. You need reports with data that will drive decisions. Let’s face it, we all can’t be data exports. Using a consultant will help you leverage your systems to improve financial reporting, processes, and accuracy, ensuring your bottom line is reliable and protected.
  5. Hiring the right person to manage your programs is next to impossible. Rising costs involved with onboarding a new employee in the current economy is difficult for any budget. Not to mention finding the right person for the job is exhausting and a full-time job itself. A consultant can provide you all the solutions you need at the right time for a fraction of the cost of hiring a full-time employee.

Master your systems by partnering with a ConnectWise consultant in order to bring new revenue into your business. A strategic partner can help you develop the right strategy to meet your business goals, support in your sales processes, operational systems, and your finance tools, so you can keep your business running smoothly.

FocusPlanit is one of the industry’s premier ConnectWise Consultants serving the entire United States. Collectively our team has over 30 years of experience with ConnectWise and can help you optimize your programs and systems transforming them from an expense into your most valuable asset. Contact us today and let us be your partner in success. You can learn more about our offerings and team at https://www.focusplanit.com/.

Running an Efficient and Effective Organization

Running an Efficient and Effective Organization

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Businesses everywhere now more than ever are experiencing pressures to run an efficient and effective organization with limited resources. It is critical business processes and operations are designed in a way that limits bottlenecks, reduces duplicative efforts, and improves processing time. It is critical organizations effectively use technology to automate and streamline processes across the organization with tools like ConnectWise. By becoming more efficient and effective the organization can devote its time and resources to delivering the services their customers rely on.

Current State: What’s Broken

Organizations evaluating efficiency and effectiveness often struggle to answer these types of questions:

Are our processes and policies aligned to industry best practice?

Are our operating procedures streamlined?

Do we leverage our current technology to automate processes?

Do we duplicate any steps in our processes, creating waste and inefficiency?

Do we have an internal system for managing time effectively?

Do we have an effective system for account management of existing and potential clients?

Future State: A Plan for Improvement

If you are not happy with the answers to the above questions, a process review can help you determine the next course of action. You will need a qualified partner to help you get on track to an efficient and effective operations. You will need to identify current state versus future desired state

This review will provide you with three key insights:

  1. A strategy to meet your business goals.
  2. Identify the right structure and necessary tools needed to keep your office running smoothly.
  3. Leverage support in your sales processes, your operational systems, and your finance tools.

Each division of your organization should be evaluated, including sales processes, operations and finance. This will ensure that the final plan ensures all areas of the organization will be streamlined for efficiency and effectiveness. Optimize your systems and change it from an expense into your most valuable asset.

Sales processes include: quoting, sales management, sales reporting, product catalogs, opportunity management, leads management, procurement, and sales orders.

Operations include: automation, service desk, dispatching, project management, time management, scheduling, RMM integration, KPI reporting, SLA management, vendor management, relationship management, and onboarding.

Financial systems include: invoicing, tools in place like QuickBooks, Xero, Sage, etc., agreements, reporting, payment collection integrations, purchase orders, expense management, product catalog management.

Increasing your organizational efficiency and effectiveness means you will increase the productivity you can achieve, given your specific number of resources. The more output delivered using those same resources, the more efficient your organization will be. Sounds simple but without the help of a consulting partner like FocusPlanit can you spend valuable time “spinning your wheels”.

For more information on this topic, or to learn how FocusPlanit can help your organization be more effective and efficient, contact our team. FocusPlanit serves the entire United States and is the industry’s premier team of highly qualified ConnectWise, QuickBooks, Wise-Sync, GoZynta, CharTec, ConnectBooster experts who have dedicated years of their professional life implementing and optimizing these solutions. Contact us today to schedule a complimentary consultation.

The ConnectWise® Platform: The Powerhouse Your Business Needs

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What Does the ConnectWise® Platform Offer?

In short, ConnectWise® provides businesses with a single operational platform. The platform offers solutions for business management, unified management, cybersecurity management, and expert services.

Let’s look at each offering a bit closer:

The business management tool, ConnectWise Manage® brings order to your operations, ensuring that your teams are communicating and information is effectively being shared. It covers everything from help desk workflow to procurement and even time tracking and project management. Not the mention the insightful reporting tools.

ConnectWise Unified Management® software brings solutions together to create a service delivery offering fit for a Technical Service Provider of any size. Monitor, manage, and backup networks and environments of all shapes and sizes.

ConnectWise Fortify® allows you to stay ahead of security threats with advanced tools to monitor networks, identify risks, and have strategies in place to maintain 24/7 security for you and your clients.

ConnectWise® expert services can provide businesses with a fully staffed help desk for day-to-day tasks or highly skilled technicians to handle advance networking issues. Already have your own technicians but have an ad-hoc project? They can cover that as well.

The Implementation Help You Need

So you made the smart decision to incoporate ConnectWise® into your business operations, but now what? You will need a team of professional, seasoned experts to help you create and maintain a successful platform. But don’t just settle for the employee who says they can “figure it out”, make sure you are set up for success with a highly trained ConnectWise® Consultant like FocusPlanit. FocusPlanit is the industry’s premier team of highly qualified ConnectWise experts who have dedicated years of their professional life implementing and optimizing this solution. Our hands-on experience working with hundreds of Managed Service Providers (MSPs) as well as our vast knowledge of the industry, allows our team to provide the unique ability to advise and teach your organization far beyond just the basics.

Use your business systems to its fullest potential. We can partner with you to optimize your system and change it from an expense into your most valuable asset. Working with our dedicated team of consultants, we’ll look at your implementations to identify and streamline the gaps within your current processes.

FocusPlanit is one of the industry’s premier ConnectWise® Consultants serving the entire United States. Contact us today and let us be your partner in success. You can learn more about our offerings and team at https://www.focusplanit.com/.

New Look, Same Quality

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At FocusPlanit we’ve always been committed to providing a top notch, quality experience, and that includes our brand. So, we decided it was time to update our logo and our website to reflect that commitment. You’ll notice that our brand, including our logo received a makeover and we are very excited to announce the launch of our newly designed website. We wanted to make sure the new website was faster, more user-friendly, and informative.

As a leader in the business management consulting industry, it is important for us to make information regarding our services and trends in the industry easily accessible for our current and prospective clients. Amongst the new features the site contains an easy-to-use review us feature, and a blog to foster improved communication.

If you are a business owner, you’ll want to check out our services page featuring all of our offerings, all geared towards maximizing your strategy, structure, and support relative to performance in your sales, operations and financial divisions.

We will be constantly updating our content with helpful information to help you be a more informed building owner/manager. We appreciate there are many options when choosing a consulting partner and our goal is to provide you information that makes you 100% confident in choosing as your partner.

Take a look around the site and let us know your thoughts – and be sure to tell your friends and family about your experience with our services. If you have suggestions for topics you’d like to hear more about, send us a note we are always interested in feedback.

FocusPlanit is serves the entire United States. FocusPlanit is the industry’s premier team of highly qualified ConnectWise, QuickBooks, Wise-Sync, GoZynta, CharTec, ConnectBooster experts who have dedicated years of their professional life implementing and optimizing these software solutions. Contact us today to schedule a complimentary consultation.