“We originally got in touch with FocusPlanIT to on board our company in utilizing ConnectWise “A to Z.” We quickly realized FocusPlanIT could help us with ALL facets of ConnectWise.

With conversations about how we want to do business, and not how they think we should do business, FocusPlanIT tailored ConnectWise to work in our environment — and help us combine all our billing and ticketing platforms into one single solution.

One of the things we liked best about the services Bill’s team provided is that they tailored a solution that best fit our needs and not a pre-canned solution that just didn’t fit right.

A nice surprise was the level of helpfulness was more like having a business consultant rather than a ConnectWise integrator. Very helpful and very knowledgeable!

There is so much more to becoming efficient using systems then just what ConnectWise had to offer.  FocusPlanIT helped with fruitful discussions and pros and cons to decisions we were making with the integration that lent itself to broader business process decisions.”