John Douglass, President, Pileus Technologies “We met Bill at an event and began a conversation about how we were (or weren’t) correctly using our ConnectWise Manage setup. This led us to sign up for FocusPlanIT’s service. Bill’s team went through ours etup with us — tweaked it — and enlightened our thought process moving forward. FocusPlanIt solved our problem by getting the system setup for success, which allowed us to get past the inefficiencies that we had setup from the beginning. Bill and the team were very easy to work with. They took the time when we had a question to lead us down the path that we should be using, and why a thought was flawed. When we originally worked with the team we were focused specifically on Manage. We have since hired some new staff and have come back to have them go through our Sell instance to get that piece going for us. I highly recommend the team at Focus PlanIT! They know what they are doing and know the industry.”